Welcome to Rocks Realm. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our wholesale services.
1. Information We Collect
When you browse our website or submit an order request, we may collect the following types of information:
–Business Information: Company name or business details provided during your inquiry.
–Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited) collected through analytics tools.
2. How We Use Your Information
We use the collected data strictly for business purposes, including:
-Processing your order requests and preparing proforma invoices.
-Communicating with you via email or WhatsApp regarding product details, shipping costs, and order fulfillment.
-Improving our website’s functionality and user experience using analytics.
3. Payment Processing
We do not collect or store any financial data or credit card information on our website. All payment arrangements are discussed directly with you and processed securely outside of the Rocks Realm website platform via agreed-upon methods (e.g., bank transfers).
4. Sharing Your Information
We highly value your privacy. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is only shared with:
–Shipping and Logistics Partners: We share your name, shipping address, and phone number exclusively with the courier or freight companies responsible for delivering your goods.
–Analytics Providers: We use trusted third-party tools (such as Google Analytics) to analyze website traffic. These tools may use cookies to collect anonymous usage data.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.
6. Your Data Rights
Depending on your location, you may have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact us using the information provided below.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
